FAQ

What happens if I miss a class?

Families will be allowed to attend live-streaming classes to  make-up classes.

Make-up classes cannot be carried over to another semester and are not transferable to another family. Make-ups cannot be guaranteed and are available on a first come, first served basis.

 

View our Health Guidelines & Make-up Policy Guidelines here.

What if my child has a runny nose or had a fever?

If your child isn’t feeling well and you think he/she may be contagious, please keep them home. You  can attend our Live-Streaming Classes and have fun at home!

Please read our Covid Preparedness Plan to determine if you child should attend our classes. The ​MN Department of Health has created this ​Home Screening Tool for COVID-19 Symptoms​ and ​Attendance Guide for Parents​. Please use this to determine if your child is healthy and should attend our classes.

Home Screening Tool for COVID-19 Symptoms

https://www.health.state.mn.us/diseases/coronavirus/schools/homescreen.pdf

Attendance Guide for Parents​.

https://www.health.state.mn.us/diseases/coronavirus/schools/attendance.pdf?fbclid=IwAR3sRffQxY8u2f723AHJWvlYkqXHUmh2K4PEFR4CTK5dquIX-hqpca-1yMQ

Covid Preparedness Plan

https://ladybugmusicmn.com/wp-content/uploads/2020/09/COVID-19-LADYBUG-MUSIC-PREPAREDNESS-PLAN-5.pdf

Please respect the health of the other families in your class by not exposing them. You can do two makeups, instructions above.

View our Health Guidelines & Make-up Policy Guidelines here.

Can I add a sibling after the session starts?

Due to Covid Restrictions, we are only filling our classes to 50%. Classes will have a maximum of 8 children in them. Provided we have the space to add an additional child, we are happy to do so.  However, if the class you are registered in is at it’s maximum enrollment we may ask you to switch class times to accommodate an additional sibling,

Can I bring an unregistered sibling to class?

Due to Covid Restrictions, we are limiting the number of kids in our classes. Contact Melissa is you have any questions about this.

We offer sibling visits as a courtesy and ask that you please contact Melissa before you bring the sibling/s to avoid overcrowding.

Please contact: melissa@ladybugmusicmn.com

Can I bring an unregistered sibling to a make-up class?

We regret that we are unable to accommodate sibling visits at make-up classes.  Sibling visits are offered as a courtesy as a way for your family to share in the class that your child attends, whereas our make-up spots are limited and need to be reserved for our students.

Can I bring a visiting friend to class?

We generally don’t allow drop-ins to our classes, but we understand that from time to time you may have visiting friends and family and are happy that you want to share Ladybug with them!  Due to Covid-Restrictions, we may not have room for them, so please contact Melissa beforehand. We ask that they pay the single class fee of $15.  Similar to sibling visits, we offer this as a courtesy and ask that you please check in with us first before you bring a friend to help us prevent overcrowding.  (View our Friends & Family Policy here).

Please contact: melissa@ladybugmusicmn.com

Can I bring a local friend with me to check out the class?

Friends & family drop-in visits are reserved for out-of-town guests only.  If you’d like to refer local friends to check-out Ladybug, they can either attend our free demos between the sessions or schedule a mid-session preview based on class availability.  Please ask them to contact Melissa directly for more information.

Can I bring Grandma/Grandpa, Auntie or Uncle to class?

We ask that you limit adult participation to two adults per child.  If Grandma is visiting and would like to join you in class, she is welcome to attend as one of those adults. If you want to bring Grandma in addition to both parents, we will accommodate if space permits, but ask that you please check-in with us first.

Please contact: melissa@ladybugmusicmn.com

Can I change my class time once the session starts?

We understand that schedules, and nap times, can change and we always do our best to accommodate requests for class changes as they happen.  Provided there is an opening in the class you would like to move into, we are happy to make a change.  However, we regret that we are unable to process mid-session changes into full classes.

View our Schedule Changes & Cancellations FAQ here.

What happens if I need to cancel the semester?

You can cancel your registration for any reason until the session starts.  You will be charged a $25 cancellation fee and refunded the rest of your tuition.  We regret that there can be NO REFUNDS after the session has begun as your spot in class has been sold and cannot necessarily be resold.

View our Schedule Changes & Cancellations FAQ here.

Do you offer Refunds or Credits?

We regret that there can be NO REFUNDS after the session has begun (please refer to session start dates below).  Your spot in class has been sold and cannot necessarily be resold. Many classes are full and people have been turned away when the spot is booked.

View our Schedule Changes & Cancellations FAQ here.

Class cancellation

Please note that classes may be canceled due to low enrollment.

If you have any additional questions after reading through our FAQs , please contact us at melissa@ladybugmusicmn.com.