FAQ
Families may make up missed classes in-person or attend live-streaming classes to make-up classes.
Make-up classes cannot be carried over to another semester and are not transferable to another family. Make-ups cannot be guaranteed and are available on a first come, first served basis.
View our Health Guidelines & Make-up Policy Guidelines here.
If your child isn’t feeling well and you think he/she may be contagious, please keep them home. You can attend our Live-Streaming Classes and have fun at home!
Please read our Covid Preparedness Plan to determine if you child should attend our classes. The MN Department of Health has created this Home Screening Tool for COVID-19 Symptoms and Attendance Guide for Parents. Please use this to determine if your child is healthy and should attend our classes.
Home Screening Tool for COVID-19 Symptoms
https://www.health.state.mn.us/diseases/coronavirus/schools/homescreen.pdf
Attendance Guide for Parents.
Covid Preparedness Plan
https://ladybugmusicmn.com/wp-content/uploads/2020/09/COVID-19-LADYBUG-MUSIC-PREPAREDNESS-PLAN-5.pdf
Please respect the health of the other families in your class by not exposing them. You can do two makeups, instructions above.
View our Health Guidelines & Make-up Policy Guidelines here.
Due to Covid Restrictions, we are only filling our classes to 50%. Classes will have a maximum of 8 children in them. Provided we have the space to add an additional child, we are happy to do so. However, if the class you are registered in is at it’s maximum enrollment we may ask you to switch class times to accommodate an additional sibling,
Due to Covid Restrictions, we are limiting the number of kids in our classes. Contact Melissa is you have any questions about this.
We offer sibling visits as a courtesy and ask that you please contact Melissa before you bring the sibling/s to avoid overcrowding.
Please contact: melissa@ladybugmusicmn.com
We regret that we are unable to accommodate sibling visits at make-up classes. Sibling visits are offered as a courtesy as a way for your family to share in the class that your child attends, whereas our make-up spots are limited and need to be reserved for our students.
We generally don’t allow drop-ins to our classes, but we understand that from time to time you may have visiting friends and family and are happy that you want to share Ladybug with them! Due to Covid-Restrictions, we may not have room for them, so please contact Melissa beforehand. We ask that they pay the single class fee of $15. Similar to sibling visits, we offer this as a courtesy and ask that you please check in with us first before you bring a friend to help us prevent overcrowding. (View our Friends & Family Policy here).
Please contact: melissa@ladybugmusicmn.com
Friends & family drop-in visits are reserved for out-of-town guests only. If you’d like to refer local friends to check-out Ladybug, they can either attend our free demos between the sessions or schedule a mid-session preview based on class availability. Please ask them to contact Melissa directly for more information.
We ask that you limit adult participation to two adults per child. If Grandma is visiting and would like to join you in class, she is welcome to attend as one of those adults. If you want to bring Grandma in addition to both parents, we will accommodate if space permits, but ask that you please check-in with us first.
Please contact: melissa@ladybugmusicmn.com
We understand that schedules, and nap times, can change and we always do our best to accommodate requests for class changes as they happen. Provided there is an opening in the class you would like to move into, we are happy to make a change. However, we regret that we are unable to process mid-session changes into full classes.
View our Schedule Changes & Cancellations FAQ here.
You can cancel your registration for any reason until the session starts. You will be charged a $25 cancellation fee and refunded the rest of your tuition. We regret that there can be NO REFUNDS after the session has begun as your spot in class has been sold and cannot necessarily be resold.
View our Schedule Changes & Cancellations FAQ here.
We regret that there can be NO REFUNDS after the session has begun (please refer to session start dates below). Your spot in class has been sold and cannot necessarily be resold. Many classes are full and people have been turned away when the spot is booked.
View our Schedule Changes & Cancellations FAQ here.
Class cancellation
Please note that classes may be canceled due to low enrollment- Classes need a minimum of 5 families to run.
If you have any additional questions after reading through our FAQs , please contact us at melissa@ladybugmusicmn.com.